Leadership

Alex DiMaio, Executive Director

Alex DiMaio is the Executive Director of Special Citizens Futures Unlimited.  Alex joined the Special Citizens team in an administrative capacity as the Statewide TOUCH Coordinator, and later would assume the roles of Director of Quality Assurance and prior to assuming the role of Executive Director, he served as the Vice President of Health & Quality Assurance. Over the last fourteen years, Alex has worked within the fields of human services and non-profits and in addition to his experience at Special Citizens held positions of Residential Manager and Program Director for Allegro Adult Services. While working within the nonprofit sector he has championed for individuals with autism and has shaped his teams at every juncture to provide quality services to educate and support persons who have Autism/PDD. Alex holds a Bachelor's of Science in Business from the University of Phoenix and is currently pursuing his Graduate Degree in Healthcare Administration.

alex.dimaio@specialcitizens.org

Mark Campione, Chief Financial Officer

Mark has been a CFO for various Human Service Agencies and has accrued 20 years of experience providing executive and financial leadership to community-based non-profits serving those with disabilities and disadvantages. Mark is experienced in all New York State Medicaid reimbursement models, Revenue Cycle Management and well versed in current NYS DSRIP initiatives. Mark’s background encompasses all New York State offices servicing the disabled (collectively known as the “O’s”) including Office of Alcohol and Substance Abuse Services (OASAS), Office of People with Developmental Disabilities (OPWDD), Office of Mental Health (OMH) and Office of Children and Family Services (OCFS). Mark has worked closely with the Office of Temporary and Disability Assistance (OTDA), Housing and Urban Development (HUD), NYS 4410 SED Preschools and many Private and NYS grant programs. Mark is also well-versed in the balance between corporate obligations and social drivers of an organization. Lastly, Mark is a results-oriented leader excelling under pressure and against deadlines, delivering socially responsible profitable outcomes.

mark.campione@specialcitizens.org

Dina Hardy, Compliance Officer

Dina serves as Special Citizens' Compliance Officer.  As the agency's Compliance Officer, Dina is responsible for the design and implementation of our corporate compliance program with the mission to prevent, detect and mitigate violations of applicable law as well as SCFU policies. Dina holds a BA in Psychology from Fordham University and prior to joining Special Citizens, served as Compliance Manager at Adapt Community Network. With over 25 years of experience working with people affected by intellectual and developmental disabilities, she has performed in many roles including Incident Investigator, Quality Assurance Director, Day and Residential Director and as Program Compliance Specialist.

dina.hardy@specialcitizens.org

Parnelle Labonte, Senior Director of Programs

As Senior Director of Programs, Parnelle oversees the entirety of Special Citizens' residential, day, community & respite and supportive programming, ensuring each program element is planned and operated in accordance with the agency's philosophy and the regulations of New York State Office of OPWDD. Parnelle holds a Master’s Degree in Public Administration from the Metropolitan College of New York and has over 20 years of experience in nonprofit management. Prior to joining Special Citizens, Parnelle served as a member of the Senior Leadership team at ADAPT Community Network for 13 years. In her most recent position as Coordinator of Operations, she held various roles in supervising Adult Day Programs, Supported Employment, Residential Services, Outreach & Partnership Development Initiatives and Healthcare Operations. Throughout her career, Parnelle has developed systems, created training programs, revamped program operations to improve efficiency while ensuring the highest quality of services is provided to persons supported.

parnelle.labonte@specialcitizens.org

David Ryan, Director of Residential Services

David joined Special Citizens as Executive Assistant in 2014 and quickly moved on to becoming Incident Review Manager. David continued to handle Incident Review as he joined QA as the Quality Assurance / Quality Improvement Specialist. In July of 2019, David was named Director of Residential Services. David has years of experience in the not-for-profit sector, in areas including independent film, membership, fundraising and museums. Additionally, David has worked in various capacities at both Rockland Psychiatric and Rockland Children’s Psychiatric Centers. He holds a Bachelor of Arts in English Literature from SUNY Binghamton.

david.ryan@specialcitizens.org

Fredrica Tetteh, Director of Nursing Services

Fredrica is a board certified Registered Nurse. In past roles, she has specialized in pediatric private duty nursing and is proficient in all aspects of patient care having documented successes in working with multidisciplinary teams to create care plans focused on helping patients recover from medical or surgical procedures. Fredrica has held previous positions at the Hebrew Home at Riverdale, Mother Cabrini Nursing Home and the John Coleman School. As Director of Nursing Services, Fredrica leads and oversees the comprehensive nursing program at Special Citizens, ensuring consistent and quality care for residential program participants. Fredrica strives to form and be a part of collaborative, efficient teams with specific attention to quality care for all of Special Citizens' program participants.

When she's not at work, Fredrica can be found volunteering at "Abundant Grace for the Forsaken Food Pantry," or enjoying her latest literary find. Fredrica is currently pursuing her Masters in Nursing Leadership and Management at the Western Governors University.

fredrica.tetteh@specialcitizens.org

Stephen Matrone, Director of Human Resources

Stephen oversees all HR matters for our organization.  Stephen possesses an array of HR expertise as well as many years of supervisory experience, and holds an A.A.S. and SHRM-CP certification.  Mr. Matrone is known and appreciated for his innovative thinking and abilities in human resources, safety operations, and the administration of policies and procedures that promote the organization's mission.  Stephen consistently works to establish and maintain effective working relationships within the organization, facilitating the critical foundation for an overall healthy and thriving working environment. 

stephen.matrone@specialcitizens.org

Yvette Forbes, Controller

Yvette serves in the capacity of Controller for Special Citizens, overseeing the day to day operations of the Accounting department.  For more than 20 years she has worked to provide professional financial services in business processes, audit, property management and financial reporting both domestically and internationally. Yvette has held senior finance positions with NGO’s, Non-profits, and in Healthcare. Prior to joining SCFU, Yvette served as the financial controller for an Article 28-Diagnostic and Treatment Center, where she monitored and prepared the financial statements, annual filings, audit reports, 990’s and a Medicaid Cost report.  Her responsibilities also Included oversight of payroll, medical billing, budgets, and treasury.  Yvette has even brought her financial expertise to Africa, where she performed forensic audits.

Yvette holds an MBA from the University of Phoenix.  When Yvette is away from work, and not spending time with her family,  she is performing charity work, and sits on the boards of various charitable organizations.

yvette.forbes@specialcitizens.org

Charles Herold, Executive Administrator & Development Manager

Charles serves as the Executive Administrator and Development Manager for Special Citizens, providing comprehensive support to the executive team as well as overseeing all development matters. Prior to assuming this position, Charles has worked to support the executive team of a Manhattan based hedge fund and also served for five years as the U.S. Operations Manager at Brioni, where he managed retail operations for all of Brioni’s continental U.S. locations.  Charles also has past experience as a congressional campaign staffer, and has previously worked as an account executive for a nonprofit & development consulting firm, where he advised numerous national and international nonprofit organizations on development matters in addition to writing copy for fundraising and organization collateral.  Charles also has prior experience as a paralegal, where he played an integral role on major corporate litigation matters with Boies, Schiller & Flexner LLP.  Charles holds a B.A. in Political Science from Dickinson College (Carlisle, PA), and is originally from East Patchogue, NY.

charles.herold@specialcitizens.org

Lorraine Elson, Compliance Entitlements Administrator

Lorraine (Lori) Elson has been working with Special Citizens as an MSC since 2012. She worked as a residential social worker for YAI for 7 years (1991-1998)and kept a part-time position with them for many years following that. From 2003-2012 she took some time off to stay home with her children and switched careers temporarily. After many years in an alternate field, she realized how much she missed working in social services. She was hired at Special Citizens in 2012 as a part-time bilingual MSC. In July 2014 she became a full-time MSC and in April of 2015 MSC Supervisor. Lori has a Bachelor’s degree in Social Work from Iona College and is fluent in Spanish.

lorraine.elson@specialcitizens.org

Katrina Potter, Managing Director (Metro Day Services)

Katrina has been working with people with developmental disabilities intermittently since 2003 and has been employed in the non-profit field since 2007. She began with SCFU as an MSC in 2008.  From 2014 to 2016, she oversaw the Emmons Hiller Supported Employment Program. Since February 2015, she has been promoted to Pre-Vocational and Supported Employment Supervisor.  And, in 2016 Katrina was appointed Managing Director of Metro Day Services in the Bronx.  Katrina is committed to the ongoing vocational training and establishment of sustainable employment for the individuals we support. Katrina received a Bachelor’s of Science in Psychology as well as a Bachelor’s of Art in Anthropology in 2004 from SUNY Oneonta. Outside of work, Katrina enjoys spending time with her daughter.

katrina.potter@specialcitizens.org

Christine Carter, Managing Director (Spectrum/Westchester Day Services)

Christine Carter serves as the Managing Director for Day Services at our at our Westchester location in Elmsford, where she oversees and directs the Spectrum Space Day and Community Habilitation programs.  Since, 2012 Christine has consistently worked to amass a wealth of experience in the nonprofit sector serving in various capacities prior to assuming her current role at Special Citizens.  Christine holds a B.S. in Biological Sciences.

katrina.potter@specialcitizens.org

Crystal De Leon, Community Habilitation Coordinator (Bronx & Manhattan)

Crystal De Leon is a Community Habilitation Coordinator for our Metro location. She has been working with Special Citizens Futures Unlimited since June 2014. Crystal started her career with SCFU as a Recreation Intern through Lehman College. She earned her Bachelor Degree in Therapeutic Recreation with honors in 2014. Crystal's experiences as an intern gave her the opportunity to apply as a Community Habilitation Coordinator where she continues to enjoy providing the best services possible for the people we support.

crystal.deleon@specialcitizens.org

Dulce Reyes, Community Habilitation Coordinator (Westchester)

Dulce Reyes serves as our Westchester Community Habilitation Coordinator.  Formerly a Community Habilitation Counselor, Dulce Reyes joined our agency in April of 2016.  She holds a Bachelor’s of Arts in Sociology and is currently working on pursuing her Masters.  As our Community Habilitation Coordinator she acts as the liaison between families and Medicaid Service Coordinators in order to provide exceptional person-centered services including in-home services and support for individuals with autism and other developmental disabilities.  In her leisure, Dulce enjoys traveling and spending time with family and friends.  Dulce is a resident of Westchester County and currently lives with her two year old daughter.

dulce.reyes@specialcitizens.org

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© 2017 Special Citizens Futures  Unlimited, Inc.